At Lorviamo, we respect your privacy and take care to handle your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website or place an order, how we use it, and the choices available to you.
Information We Collect
When you browse our website, contact us, or place an order, we may collect information you provide, such as your name, email address, shipping and billing details, and order information. We may also collect basic technical information, including your browser type, device details, pages visited, and interactions with the website.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, communicate about purchases, maintain and improve our website, and help protect our services from misuse. We may also use it to send updates or promotional messages where permitted. You can opt out of promotional messages at any time by following the instructions in the message.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, support essential website functions, understand how visitors use the site, and improve your browsing experience. You can manage cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.
Sharing of Information
We may share relevant information with service providers that help us operate our website, process payments, fulfill orders, deliver packages, or provide customer support. These providers may use the information only as needed to perform services for us. We do not sell your personal information.
We may also disclose information when necessary to protect our customers, our website, or our business, or to respond to a valid request.
Data Retention and Security
We keep personal information only for as long as reasonably needed for the purposes described in this policy, including completing transactions, maintaining records, and resolving issues. We use reasonable measures to protect information, but no method of online storage or transmission can be guaranteed to be completely secure.
Your Choices
You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable requirements and the information we need to retain for legitimate business purposes. You can also opt out of promotional communications at any time.
Third-Party Links
Our website may contain links to other websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when visiting them.
Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us through the Contact Us page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website after an update means you have seen the revised policy.
Contact Us
If you have questions or requests about this Privacy Policy or your personal information, please contact us through the Contact Us page.