We want you to be happy with your purchase. If an item isn’t right for you, you may request a return or exchange within 25 days of delivery.
Eligibility
To qualify, items must be unused, in their original condition, and returned with their original packaging and any included accessories. Please take care when repacking fragile items to help prevent damage during transit.
Items that are damaged, used, or incomplete may not be eligible for a return or exchange. If your order arrives damaged or incorrect, please contact us through the Contact Us page as soon as possible and include your order number and clear photos of the issue.
How to Request a Return or Exchange
Before sending an item back, contact us through the Contact Us page within 25 days of delivery. Please provide your order number and let us know whether you are requesting a return or an exchange. We will share the next steps and return instructions.
Please wait for our instructions before shipping an item back. Returns sent without prior approval may not be accepted.
Refunds
Once we receive and inspect your return, we will let you know whether it has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Original shipping fees, if any, may be non-refundable unless the return is due to an error on our part or an item arrived damaged.
Exchanges
Exchange requests are subject to availability. If the requested replacement is unavailable, we will contact you to discuss available options.
Return Shipping
Unless an item arrives damaged, defective, or incorrect, return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service and keeping proof of postage, as we cannot guarantee receipt of an untracked return.
Contact Us
For help with a return or exchange, please contact us through the Contact Us page.